|
|
 |
|
 |
| "At AIG American General, we recognize that superior customer service is a key differentiator in the competitive financial services marketplace. These awards are tangible evidence that our employees' vision, strategy and commitment to customer service are indeed impacting our customers' experience in a positive way."
-Simon Leech - SVP & Customer Advocacy Officer at AIG American General
"At Getronics, quality is core to all our Workspace Management Services. When we deliver quality services our clients are happy, which is reflected in our high client satisfaction scores. We are pleased with our partnership with CustomerSat, which helps us measure the quality we deliver."
-Dick Boynton - Vice President, Integrated Managed Services Delivery at Getronics |
|
 |
 |
Achievement in
Customer
Excellence (ACE)™
Awards |
The MarketTools CustomerSat ACE Awards certify, acknowledge, and celebrate outstanding achievement in customer satisfaction. Receiving an ACE Award is a distinct honor that demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by those processes. An ACE Award shows to the world your organization's success and effectiveness in customer satisfaction and loyalty.
Candidates for ACE Awards may include companies, business units, or segments of a business. The customer feedback on which an award is based must be representative of the entire business, business unit, or business segment to which the award applies.
To apply for an ACE Award, your organization must complete an application form and have conducted one or more customer satisfaction surveys during the calendar year for which the Award is given. The following links provide more detailed information on the Award process, and give you access to the online application form:
The application deadline is Tuesday, December 15, 2009.
Winners will be notified on or before Friday, January 15, 2010. Please contact your MarketTools CustomerSat Research Consultant to discuss your eligibility, or if you have any questions about the application process. You may also contact aceawards@markettools.com.
|
